Assistant Branch Managers - Colombo Branches

Pan Asia Bank•location_onColombo, Sri Lanka

work_historyFull-Timehome_workOn-site

About the Role

Assistant Branch Managers at Pan Asia Bank, Colombo Branches.

Responsibilities

Coordinate with the Regional Office and Head Office to ensure smooth branch operations in the absence of the Branch Manager, and carry out duties assigned by the Branch Manager
Oversee cash management operations, including local and foreign currency handling, ATM operations, daily balancing, and adherence to insurance requirements
Monitor the quality of customer service delivered by operations staff, intervening where necessary to resolve issues promptly and professionally
Ensure full compliance with KYC, AML, and FIU requirements, including timely and accurate CBSL reporting where applicable
Coordinate and support branch-level marketing campaigns to canvass new business and expand the customer base

Requirements

Full or part qualification in Banking from the Institute of Bankers of Sri Lanka (IBSL)
Minimum of 8-10 years of experience in commercial banking, including 3-4 years in branch operational functions
In-depth knowledge of banking policies and procedures, operational processes, foreign exchange transactions, regulatory compliance, and internal controls
Strong marketing and sales orientation with sound business acumen
Excellent communication skills with a strong flair for public relations and stakeholder management

Skills

`Branch Operations` · `Banking` · `KYC` · `AML` · `FIU`

What we offer

The successful candidates will be provided with an attractive remuneration package including fringe benefits, commensurate with industry standards

Responsibilities

Coordinate with the Regional Office and Head Office to ensure smooth branch operations in the absence of the Branch Manager, and carry out duties assigned by the Branch Manager

Oversee cash management operations, including local and foreign currency handling, ATM operations, daily balancing, and adherence to insurance requirements

Monitor the quality of customer service delivered by operations staff, intervening where necessary to resolve issues promptly and professionally

Ensure full compliance with KYC, AML, and FIU requirements, including timely and accurate CBSL reporting where applicable

Coordinate and support branch-level marketing campaigns to canvass new business and expand the customer base

Requirements

Full or part qualification in Banking from the Institute of Bankers of Sri Lanka (IBSL)

Minimum of 8-10 years of experience in commercial banking, including 3-4 years in branch operational functions

In-depth knowledge of banking policies and procedures, operational processes, foreign exchange transactions, regulatory compliance, and internal controls

Strong marketing and sales orientation with sound business acumen

Excellent communication skills with a strong flair for public relations and stakeholder management