Front Office Executive

About the Role

Manage front office operations delivering a smooth and welcoming guest experience from arrival to departure, including check-in, billing, and departmental coordination.

Responsibilities

• Manage guest check-in and check-out procedures
• Allocate rooms and handle billing accuracy
• Resolve guest complaints professionally
• Coordinate with housekeeping
• Manage financial transactions
• Supervise front office staff

Requirements

• Hospitality Management diploma or certification
• Prior front office or guest services experience preferred
• Shift, weekend, and holiday availability

Skills

`Hotel PMS systems` · `Guest communication` · `Cash and credit card handling` · `Team management` · `Upselling` · `Problem resolution`

How to apply

Or apply online: https://rooster.jobs/jobs/515314