Social Media Executive

About the Role

Handle customer inquiries and social media engagement across email and marketplace messaging systems for Glow Marketing's beauty product portfolio.

Responsibilities

• Handle customer inquiries about products via email and marketplace messaging
• Respond to social media customer questions
• Assist with orders, returns, cancellations, and refunds
• Resolve issues while maintaining customer satisfaction
• Maintain customer records and case logs

Requirements

• Strong communication skills
• Basic computer knowledge and online systems familiarity
• Professional customer handling under pressure
• Problem-solving and attention to detail

Skills

`customer service` · `social media` · `communication` · `online platforms` · `problem-solving`

What we offer

• Competitive salary

How to apply

Email your CV to **info@glowmarketing.lk** with the position title in the subject line.

Or apply online: https://itpro.lk/job/13538/social-media-executive-female-at-glow-marketing-pvt-ltd/