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Front Office Supervisor
The Spice Trail•location_onAhangama, Galle, Sri Lanka
work_historyFull-Timehome_workOn-site
About the Role
Supervisory front office role at The Spice Trail overseeing reception operations and guest services across award-winning Sri Lankan hospitality properties.
Responsibilities
- Supervise front office team and operations
- Ensure excellent guest experience across properties
- Handle escalated guest inquiries and complaints
- Manage reservations and room assignments
Requirements
- Minimum 2 years experience in a similar supervisory role
- Computer literacy and POS system experience
- English and Sinhala proficiency
- Males aged 25–35 preferred
Skills
`Front office management` · `Guest relations` · `Team supervision` · `POS systems` · `English` · `Sinhala` · `Computer literacy`
What we offer
- Competitive salary
- Benefits package
- Performance bonuses
How to apply
Or apply online: https://rooster.jobs/jobs/514297