Front Office Supervisor

About the Role

Supervisory front office role at The Spice Trail overseeing reception operations and guest services across award-winning Sri Lankan hospitality properties.

Responsibilities

• Supervise front office team and operations
• Ensure excellent guest experience across properties
• Handle escalated guest inquiries and complaints
• Manage reservations and room assignments

Requirements

• Minimum 2 years experience in a similar supervisory role
• Computer literacy and POS system experience
• English and Sinhala proficiency
• Males aged 25–35 preferred

Skills

`Front office management` · `Guest relations` · `Team supervision` · `POS systems` · `English` · `Sinhala` · `Computer literacy`

What we offer

• Competitive salary
• Benefits package
• Performance bonuses

How to apply

Or apply online: https://rooster.jobs/jobs/514297