C
Contact Centre Associate
Commercial Bank of Ceylon PLC•location_onColombo, Sri Lanka
work_historyFull-Timehome_workOn-site
About the Role
Deliver excellent customer service to bank clients through inbound and outbound contact centre operations.
Responsibilities
- Handle inbound and outbound customer queries
- Provide information on banking products and services
- Resolve customer issues promptly and professionally
- Maintain accurate records of customer interactions
Requirements
- Good communication skills in English and Sinhala/Tamil
- Customer service orientation
- Banking or financial services exposure preferred
- Closing date: 31 December 2026
Skills
`Customer service` · `Communication` · `Banking products knowledge` · `CRM systems`
How to apply
Or apply online: https://forms.gle/eB13bbhnTwKJtTtcA