Senior Reservations Executive

About the Role

Process and convert reservation inquiries from agents and guests, maximize occupancy through upselling, and maintain strong relationships with travel agents at Teardrop Hotels HQ.

Responsibilities

• Process reservation inquiries from travel agents and guests
• Maximize inquiry conversion and maintain agent relationships
• Proactively upsell and cross-sell hotel chain products
• Provide occupancy, rate, and budget reporting to management
• Coordinate and distribute departmental workload

Requirements

• Minimum 2 years hotel reservations experience
• Professional attitude with positive character
• Strong written and verbal communication skills
• CRS and OTA/Channel Manager proficiency

Skills

`Central Reservation System (CRS)` · `OTA & Channel Manager` · `Customer Relationship Management` · `Sales & Upselling` · `Communication` · `Reporting & Analytics`

How to apply

Email your CV to **enquiries@teardrop-hotels.com** with the position title in the subject line.

Or apply online: https://www.teardrop-hotels.com/careers/seniorreservations-executive-2/