T
Senior Reservations Executive
Teardrop Hotels•location_onColombo, Sri Lanka
work_historyFull-Timehome_workOn-site
About the Role
Process and convert reservation inquiries from agents and guests, maximize occupancy through upselling, and maintain strong relationships with travel agents at Teardrop Hotels HQ.
Responsibilities
- Process reservation inquiries from travel agents and guests
- Maximize inquiry conversion and maintain agent relationships
- Proactively upsell and cross-sell hotel chain products
- Provide occupancy, rate, and budget reporting to management
- Coordinate and distribute departmental workload
Requirements
- Minimum 2 years hotel reservations experience
- Professional attitude with positive character
- Strong written and verbal communication skills
- CRS and OTA/Channel Manager proficiency
Skills
`Central Reservation System (CRS)` · `OTA & Channel Manager` · `Customer Relationship Management` · `Sales & Upselling` · `Communication` · `Reporting & Analytics`
How to apply
Email your CV to **enquiries@teardrop-hotels.com** with the position title in the subject line.
Or apply online: https://www.teardrop-hotels.com/careers/seniorreservations-executive-2/