Assistant Manager – Hostel Operations

About the Role

Manage daily operations of Eden Hostel Kandy including guest relations, check-in/out, booking systems and team supervision.

Responsibilities

• Address guest inquiries through multiple channels
• Manage check-ins and check-outs
• Communicate professionally with guests in English
• Operate booking systems and perform basic computer tasks
• Supervise daily hostel operations
• Support housekeeping and food preparation when needed
• Maintain high service standards

Requirements

• Minimum 2 years hospitality or similar experience
• GCE A/L qualification
• Strong English communication skills
• Basic computer literacy
• Customer-focused energetic attitude
• Prior hostel or guesthouse experience preferred

Skills

`Hostel Operations` · `Guest Relations` · `English Communication` · `Booking Systems` · `Housekeeping Supervision` · `Customer Service` · `Computer Literacy`

What we offer

• Performance-based incentives
• Career growth opportunities
• Supportive work environment
• Hands-on management experience

How to apply

Email your CV to **edenkandy1@gmail.com** with the position title in the subject line.