Tele Sales Representative

About the Role

Handle high-volume inbound and outbound calls for a UK-based hospitality technology company, qualifying leads and scheduling service appointments for US clients.

Responsibilities

• Handle high volumes of inbound and outbound calls with customers
• Qualify leads and assess customer needs
• Schedule service appointments
• Maintain accurate records in CRM
• Handle customer inquiries and escalate priority issues

Requirements

• GCE A/L or undergraduate degree minimum
• Minimum 6 months customer service experience
• Reliable laptop/desktop and stable high-speed internet
• Fluent in Sinhala and English

Skills

`Sinhala` · `English communication` · `Cold calling` · `Customer service` · `Lead qualification` · `CRM systems`

What we offer

• Fully remote arrangement
• Competitive compensation based on experience
• Professional development opportunities

How to apply

Email your CV to **hr@hotelmate.co.uk** with the position title in the subject line.