H
Tele Sales Representative
Hotel Mate Pvt Ltd•location_onRemote, Sri Lanka (Remote)
work_historyFull-Timehome_workRemote
About the Role
Handle high-volume inbound and outbound calls for a UK-based hospitality technology company, qualifying leads and scheduling service appointments for US clients.
Responsibilities
- Handle high volumes of inbound and outbound calls with customers
- Qualify leads and assess customer needs
- Schedule service appointments
- Maintain accurate records in CRM
- Handle customer inquiries and escalate priority issues
Requirements
- GCE A/L or undergraduate degree minimum
- Minimum 6 months customer service experience
- Reliable laptop/desktop and stable high-speed internet
- Fluent in Sinhala and English
Skills
`Sinhala` · `English communication` · `Cold calling` · `Customer service` · `Lead qualification` · `CRM systems`
What we offer
- Fully remote arrangement
- Competitive compensation based on experience
- Professional development opportunities
How to apply
Email your CV to **hr@hotelmate.co.uk** with the position title in the subject line.