Customer Service Associate/Executive

About the Role

Handle customer inquiries, provide timely support, and coordinate with internal teams to deliver excellent service at a professional training organisation in Moratuwa.

Responsibilities

• Handle customer inquiries professionally and efficiently
• Provide timely support and maintain strong customer relationships
• Coordinate with internal teams for service delivery
• Resolve customer concerns while maintaining service standards
• Maintain records and follow-up communication

Requirements

• 1–3 years customer service experience
• Strong communication and interpersonal skills
• Positive attitude and customer-first mindset
• Basic computer literacy and MS Office familiarity

Skills

`Customer service` · `MS Office` · `Communication` · `Problem solving` · `CRM`

What we offer

• Career growth and learning opportunities
• Supportive work environment

How to apply

Email your CV to **molly@globaltna.com** with the position title in the subject line.