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Customer Service Associate / Executive
Global Training Network Alliances•location_onMoratuwa, Sri Lanka
work_historyFull-Timehome_workOn-site
About the Role
Deliver exceptional customer service for Global Training Network Alliances' expanding customer service division in Moratuwa.
Responsibilities
- Address customer inquiries professionally and promptly
- Deliver timely assistance and foster lasting client relationships
- Coordinate internally to ensure seamless service delivery
- Address complaints while upholding service quality benchmarks
- Document interactions and maintain follow-up communications
Requirements
- 1–3 years in customer service or comparable background
- Excellent communication and interpersonal abilities
- Customer-focused approach with positive demeanor
- Competency in multitasking within dynamic environments
- Proficiency with computers and MS Office suite
Skills
`Customer Service` · `Communication` · `Interpersonal Skills` · `MS Office` · `Multitasking` · `Problem Solving`
How to apply
Email your CV to **molly@globaltna.com** with the position title in the subject line.
Or apply online: https://itpro.lk/job/13756/