Customer Relations Executive

About the Role

Manage patient relations and service excellence at a leading private hospital in Colombo, ensuring exceptional healthcare customer experience.

Responsibilities

• Manage patient inquiries and service requests
• Ensure exceptional patient experience
• Coordinate with clinical teams to resolve patient concerns
• Maintain patient satisfaction records

Requirements

• Experience in customer relations or similar role
• Excellent communication skills in English and Sinhala

Skills

`Customer service` · `Communication` · `Patient relations` · `Healthcare environment awareness`

How to apply

Email your CV to **hr@ninewellscare.com** with the position title in the subject line.

Or apply online: https://www.ninewellshospital.lk/careers/