Customer Service & Sales Executive (US Shift)

About the Role

Manage high-volume inbound/outbound calls to US customers, schedule appointments, qualify leads and provide sales support for a US-shift remote role.

Responsibilities

• Managing high-volume inbound/outbound calls to U.S. customers
• Scheduling service appointments and maintaining records
• Identify customer requirements and provide appropriate information
• Qualify leads and support sales conversion

Requirements

• GCE A-Level or undergraduate degree minimum
• 2+ years international customer service experience
• US client experience preferred
• Stable internet and reliable computer equipment

Skills

`Customer Service` · `Sales` · `English Communication` · `Appointment Scheduling` · `Lead Qualification` · `US Market Experience` · `Computer Proficiency`

What we offer

• Remote work arrangement
• Competitive compensation structure
• Opportunity to work with a U.S.-based company
• Professional development support

How to apply

Email your CV to **hr@kdmarketing.org** with the position title in the subject line.

Or apply online: https://itpro.lk/job/13282/