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Front Office Executive / Assistant Manager
Crystal Springs Luxury Hotel Ella•location_onElla, Badulla, Sri Lanka
work_historyFull-Timehome_workOn-site
About the Role
Welcome guests, manage bookings, handle inquiries, and deliver excellent customer service at a luxury hotel in Ella.
Responsibilities
- Welcome visitors and answer calls
- Handle bookings and room reservations
- Manage guest inquiries and complaints
- Provide excellent customer service
- Coordinate with other departments
Requirements
- 2 years experience in hotel front office
- Good communication skills in English and Sinhala
- Basic computer knowledge
- Friendly and professional personality
Skills
`Guest Relations` · `Reservation Management` · `Customer Service` · `Communication` · `Basic Computer`
How to apply
Or apply online: https://www.ikman.lk/en/ad/assistant-manager-badulla-4