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Hotel Assistant Manager
Crystal Springs Luxury Hotel Ella•location_onElla, Badulla, Sri Lanka
work_historyFull-Timehome_workOn-site
About the Role
Support the General Manager at Crystal Springs Luxury Hotel in Ella. Oversee daily operations and ensure exceptional guest satisfaction.
Responsibilities
- Assist in managing overall hotel operations
- Ensure high standards of guest satisfaction
- Supervise front desk, housekeeping, and F&B teams
- Handle guest feedback and complaints
- Support revenue management and OTA listings
- Maintain property standards
Requirements
- Hotel management experience
- Leadership and team management skills
- Excellent communication and problem-solving abilities
- Degree or diploma in hospitality preferred
Skills
`Hotel Operations` · `Guest Relations` · `Team Management` · `Problem Solving` · `Revenue Management` · `Communication`
How to apply
Or apply online: https://ikman.lk/en/ads/i/sri-lanka/hotel-and-hospitality-jobs/hotel-manager