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Hotel Assistant Manager
The Nature's Resort Management•location_onColombo, Sri Lanka
work_historyFull-Timehome_workOn-site
About the Role
Join The Nature's Resort Management in Colombo as a Hotel Assistant Manager. Drive operational excellence and guest satisfaction.
Responsibilities
- Oversee daily hotel operations
- Ensure outstanding guest satisfaction scores
- Supervise and motivate all department staff
- Manage online listings and booking platforms
- Handle escalated guest complaints
- Prepare operational reports for management
Requirements
- 2+ years experience in hotel operations or management
- Strong focus on guest satisfaction
- Knowledge of hotel management systems (PMS)
- Good communication in English
Skills
`Hotel Operations` · `Guest Satisfaction` · `Staff Supervision` · `Revenue Management` · `OTA Management` · `Communication`
How to apply
Or apply online: https://ikman.lk/en/ads/i/sri-lanka/hotel-and-hospitality-jobs/hotel-manager