Hotel Assistant Manager

About the Role

Join The Nature's Resort Management in Colombo as a Hotel Assistant Manager. Drive operational excellence and guest satisfaction.

Responsibilities

• Oversee daily hotel operations
• Ensure outstanding guest satisfaction scores
• Supervise and motivate all department staff
• Manage online listings and booking platforms
• Handle escalated guest complaints
• Prepare operational reports for management

Requirements

• 2+ years experience in hotel operations or management
• Strong focus on guest satisfaction
• Knowledge of hotel management systems (PMS)
• Good communication in English

Skills

`Hotel Operations` · `Guest Satisfaction` · `Staff Supervision` · `Revenue Management` · `OTA Management` · `Communication`

How to apply

Or apply online: https://ikman.lk/en/ads/i/sri-lanka/hotel-and-hospitality-jobs/hotel-manager