C
Contact Centre Associates
Commercial Bank of Ceylon PLC•location_onColombo, Sri Lanka
work_historyContracthome_workOn-site
About the Role
Deliver exceptional customer service via phone and digital channels for Commercial Bank of Ceylon.
Responsibilities
- Respond to customer inquiries across phone and digital channels
- Provide accurate banking information
- Maintain service quality standards
- Document interactions in CRM systems
Requirements
- G.C.E. A/L qualification
- Customer-facing experience preferred
Skills
`Customer service` · `Communication` · `Banking operations` · `Digital banking`
How to apply
Or apply online: https://forms.gle/eB13bbhnTwKJtTtcA