Front Office Executive

About the Role

Manage guest arrivals, departures, and personalized service delivery at a luxury resort property with exceptional attention to detail.

Responsibilities

• Handle guest inquiries, reservations, and requests professionally
• Manage check-ins, check-outs, billing operations
• Coordinate with internal teams for seamless guest experiences
• Assist with daily front office operations
• Maintain luxury hospitality standards

Requirements

• 3+ years in front office or guest services in hotel/resort settings
• Excellent communication and interpersonal abilities
• Strong attention to detail and multitasking capabilities
• PMS system proficiency
• Fluent English; additional languages preferred

Skills

`Guest relations` · `PMS systems` · `Front office operations` · `Check-in/check-out` · `Billing` · `Communication` · `Multilingual preferred`

How to apply

Email your CV to **careers@resplendentceylon.com** with the position title in the subject line.

Or apply online: https://www.resplendentceylon.com/career/front-office-executive/