Intern - Business Systems

About the Role

Business Systems Intern at VitalHub Innovations Lab in Colombo to administer internal IT systems and provide first-line support for global users.

Responsibilities

• Administer and support internal business systems to ensure smooth and reliable operations
• Manage user access, password resets, and role assignments
• Handle account lifecycle management per security standards
• Monitor system usage and enforce IT policies
• Resolve support requests via Freshdesk within SLAs
• Coordinate with global users on access and login problems
• Maintain audit records of requests and resolutions

Requirements

• Degree in Business Administration, IT, or related field (pursuing or completed)
• Microsoft Office proficiency
• Strong English communication skills
• Ability to work in fast-paced environments

Skills

`Microsoft Office` · `Excel` · `Word` · `Outlook` · `ERP systems` · `NetSuite` · `Order Desk` · `Freshdesk` · `IT support`

How to apply

Or apply online: https://itpro.lk/job/13919/