Front Office Executive

Responsibilities

• Welcome guests and manage check-ins/check-outs
• Handle guest inquiries, reservations, and special requests
• Process billing and manage reservations
• Collaborate with internal teams to ensure seamless guest experiences
• Maintain luxury hospitality standards

Requirements

• 3+ years of front office or guest services experience in hospitality
• Excellent communication and interpersonal skills
• Proficiency in multitasking within fast-paced environments
• Expertise with property management systems (PMS)
• Fluent English; additional languages advantageous
• Strong attention to detail

Skills

`Front Office Operations` · `PMS Systems` · `Guest Relations` · `Reservations` · `Billing` · `Communication`

How to apply

Email your CV to **careers@resplendentceylon.com** with the position title in the subject line.

Or apply online: https://www.resplendentceylon.com/career/front-office-executive/