Receptionist / Front Office Supervisor

About the Role

Welcome guests and manage front desk operations at Galavilla Boutique Hotel & Spa in Kandy, handling check-ins, reservations, and providing exceptional guest service.

Responsibilities

• Manage guest check-ins and check-outs
• Handle reservations and room assignments
• Respond to guest inquiries and requests
• Coordinate with housekeeping and other departments
• Maintain front desk records and reports

Requirements

• Previous front office or receptionist experience preferred
• Good communication skills in Sinhala and English
• Pleasant personality and professional presentation
• Ability to work in shifts including weekends

Skills

`Front Office Operations` · `Guest Relations` · `Reservations` · `Communication` · `Sinhala` · `English`

How to apply

Email your CV to **dgm@galavillaspa.com** with the position title in the subject line.