Receptionist

About the Role

Welcome guests and manage front desk operations at Morena Boutique Hotel in Weligama, handling reservations, check-ins, and delivering personalized service to travellers on Sri Lanka's south coast.

Responsibilities

• Handle guest check-ins and check-outs
• Manage reservations and room allocation
• Respond to guest inquiries via phone, email, and in person
• Coordinate with housekeeping and other departments
• Maintain accurate guest records and billing
• Provide local area information and assistance to guests

Requirements

• Previous receptionist or front office experience preferred
• Good communication skills in English and Sinhala
• Pleasant personality and customer-focused attitude
• Basic computer literacy and familiarity with booking systems
• Ability to work shifts including weekends and holidays

Skills

`Front Office Operations` · `Reservations` · `Guest Relations` · `Communication` · `Computer Skills` · `Sinhala` · `English`