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Software Support Executive
Cenmetrix (Pvt) Ltd•location_onColombo, Sri Lanka
work_historyFull-Timehome_workHybrid
About the Role
Entry-level software support role to handle customer inquiries, configure software, and provide remote and on-site technical support for enterprise IoT solutions.
Responsibilities
- Respond to customer inquiries and resolve software issues
- Install, configure, and maintain software applications
- Provide remote and on-site technical support
- Create service reports and documentation
- Conduct user training sessions
- Collaborate with internal teams for issue resolution
Requirements
- Diploma in Information Technology, Computer Science or related field
- 1+ year in technical support or help desk preferred
- SQL database familiarity
- Valid driving license preferred
Skills
`SQL` · `Windows Server` · `Web Application Support` · `Technical Documentation` · `Customer Service` · `Software Configuration`
How to apply
Or apply online: https://itpro.lk/job/13952/software-support-executive-at-cenmetrix-pvt-ltd/