IT Support Engineer

About the Role

Onsite IT support role managing Microsoft 365, Windows environments, networking and device setup at a Colombo IT training company.

Responsibilities

• End-user technical support and problem resolution
• Microsoft 365 management
• Device setup and configuration
• New employee onboarding and account administration
• Network and infrastructure troubleshooting

Requirements

• 1-2 years hands-on IT support experience
• Experience in Help Desk or Desktop Support roles
• Strong communication and customer service skills

Skills

`Windows` · `Microsoft 365` · `TCP/IP` · `DNS` · `DHCP` · `VPN` · `Wi-Fi` · `Hardware Troubleshooting` · `Network Administration`

What we offer

• Exposure to enterprise-level systems
• Collaboration with experienced IT professionals
• Professional development opportunities

How to apply

Or apply online: https://itpro.lk/job/13996/it-support-engineer-at-pro-trainers-hub/