P
IT Support Engineer
Pro Trainers Hub•location_onColombo 05, Sri Lanka
work_historyFull-Timehome_workOn-site
About the Role
Onsite IT support role managing Microsoft 365, Windows environments, networking and device setup at a Colombo IT training company.
Responsibilities
- End-user technical support and problem resolution
- Microsoft 365 management
- Device setup and configuration
- New employee onboarding and account administration
- Network and infrastructure troubleshooting
Requirements
- 1-2 years hands-on IT support experience
- Experience in Help Desk or Desktop Support roles
- Strong communication and customer service skills
Skills
`Windows` · `Microsoft 365` · `TCP/IP` · `DNS` · `DHCP` · `VPN` · `Wi-Fi` · `Hardware Troubleshooting` · `Network Administration`
What we offer
- Exposure to enterprise-level systems
- Collaboration with experienced IT professionals
- Professional development opportunities
How to apply
Or apply online: https://itpro.lk/job/13996/it-support-engineer-at-pro-trainers-hub/