Recoveries Officers & Call Center Agents

About the Role

Recover outstanding leasing and finance facilities across Sri Lanka for Siyapatha Finance PLC — conduct field visits, negotiate settlements, and achieve recovery targets in multiple regional locations and Colombo call center.

Responsibilities

• Interact with customers via emails, calls, and personal meetings for settling outstanding payments
• Conduct field visits to follow up outstanding facilities with overdue arrears
• Negotiate with customers to reach agreements to settle arrears
• Achieve allocated recovery targets for assigned portfolio
• Identify opportunities to improve efficiency of recovery business processes

Requirements

• GCE (A/L) qualification minimum
• Minimum 2 years experience in similar recovery or collections role
• Background in business, credit, or finance preferred
• Fluency in Sinhala, Tamil, and/or English
• Performance-driven, energetic approach with strong communication skills
• Valid riding license required for Recoveries Officers

Skills

`Debt Recovery` · `Collections` · `Customer Service` · `Negotiation` · `Field Operations` · `Communication` · `Finance` · `Credit`

How to apply

Email your CV to **careers@siyapatha.lk** with the position title in the subject line.