Call Centre Executive - Corporate

About the Role

Handle inbound and outbound calls for ESOFT UNI, deliver program information to prospective students, and support enrollment through follow-up activities.

Responsibilities

• Handle inbound and outbound calls in a professional and courteous manner
• Deliver information about eSoft programs and services
• Support student enrollment through follow-up activities
• Maintain call records in system databases
• Meet assigned performance targets

Requirements

• Strong English communication skills (Sinhala/Tamil advantageous)
• Positive customer service orientation
• Basic computer proficiency and CRM system experience
• Target-driven work capability
• Willingness to work weekends and Poya days

Skills

`Call Centre Operations` · `Customer Service` · `CRM Systems` · `English Communication` · `Target Achievement`

How to apply

Or apply online: https://rooster.jobs/jobs/514757