Trainee IT Executive / IT Executive

About the Role

Technical support role resolving tech issues via phone and email while supporting web developers and designers with system integrations.

Responsibilities

• Diagnose and resolve technical issues via phone and email
• Provide integration support for development teams
• Perform daily system monitoring and issue identification
• Manage support ticket prioritization

Requirements

• Windows and Linux systems knowledge
• TCP/IP and networking fundamentals
• Hardware configuration experience (routers, switches)
• cPanel/Plesk hosting panel knowledge

Skills

`Windows` · `Linux` · `Ubuntu` · `Debian` · `CentOS` · `TCP/IP` · `LAN/WAN` · `RDC` · `VNC` · `SSH` · `cPanel` · `Plesk` · `Router configuration`

How to apply

Or apply online: https://itpro.lk/job/14026/trainee-it-executive-it-executive-at-weblook-international-pvt-ltd/