Customer Service & Sales Executive

About the Role

Handle customer interactions, support sales activities, and deliver excellent service experiences in a hybrid work environment.

Responsibilities

• Handle inbound/outbound customer communications professionally
• Understand customer needs and provide solutions
• Support sales activities and convert leads
• Maintain accurate customer records
• Follow up for customer satisfaction and retention
• Manage inquiries, complaints, and service requests

Requirements

• GCE A/L or undergraduate degree minimum
• Strong English communication skills
• Sales mindset
• Basic computer proficiency

Skills

`English communication` · `Customer handling` · `Sales` · `Problem-solving` · `Computer proficiency` · `CRM systems`

How to apply

Email your CV to **hr@itxdigitalservices.com** with the position title in the subject line.

Or apply online: https://itpro.lk/job/14027/customer-service-sales-executives-at-itx-digital-services-pvt-ltd/