H
Team Leader – Inbound Contact Centre
Hatton National Bank (HNB)•location_onColombo, Sri Lanka
work_historyFull-Timehome_workOn-site
About the Role
Team leadership role managing an inbound banking contact centre team at HNB, ensuring quality customer service delivery.
Responsibilities
- Lead and manage inbound contact centre team
- Ensure quality customer service delivery
Requirements
- Banking and contact centre experience
- Team leadership skills
- Strong communication skills
Skills
`Contact Centre Management` · `Team Leadership` · `Customer Service` · `Banking`
How to apply
Or apply online: https://xpress.jobs/Jobs/View/301318