C
Reservation Executive
Clove Villa•location_onKandy, Central Province, Sri Lanka
work_historyFull-Timehome_workOn-site
About the Role
Handle reservations, guest inquiries, and booking processes for a boutique colonial villa hotel in the heart of Kandy.
Responsibilities
- Handle all reservation inquiries from guests and travel agents
- Process bookings and maintain accurate reservation records
- Communicate with guests on pre-arrival requirements
- Coordinate with front office and operations teams
- Handle modifications, cancellations, and special requests
Requirements
- Qualification in hospitality or tourism management
- Experience in hotel reservations preferred
- Excellent written and verbal communication skills in English
- Proficiency in reservation management software
Skills
`Reservations Management` · `Customer Service` · `Communication` · `Booking Systems` · `Travel Agent Relations` · `Attention to Detail`
How to apply
Or apply online: http://www.clovevilla.com