Front Office Staff

About the Role

Front office hospitality role at a boutique hotel in Galle, Southern Sri Lanka. Involves guest check-in/check-out, reservations handling, and delivering excellent guest service. Full-time position closing July 10, 2026.

Key Responsibilities:

• Handle guest check-in and check-out processes

• Manage room reservations and inquiries

• Provide outstanding guest service and information

• Coordinate with housekeeping and other departments

• Manage guest accounts and billing

Requirements:

• Diploma in Hotel Management or equivalent

• Previous front office experience preferred

• Excellent communication skills in English

• Warm and professional personality

• Ability to work shifts