Operations Manager

About the Role

Operations manager role overseeing the full day-to-day operations of a restaurant in Ella, managing staff, guest experience, and operational efficiency.

Key Responsibilities:

• Oversee all restaurant operations including F&B and service

• Manage and coordinate front and back of house teams

• Monitor operational KPIs and drive efficiency improvements

• Handle guest relations and resolve service issues promptly

• Prepare operational reports and manage budgets

Requirements:

• Degree or diploma in hotel/hospitality management

• 4+ years operations management experience in F&B or hospitality

• Strong leadership and organizational skills

• Customer-centric approach and problem-solving ability

• Experience in a remote or boutique hospitality setting preferred