Front of House Staff

About the Role

Front of house staff role at a hotel in Trincomalee, providing food and beverage service to guests, maintaining service standards, and contributing to a welcoming dining atmosphere.

Key Responsibilities:

• Welcome and seat guests, present menus, and take orders

• Serve food and beverages according to hotel service standards

• Maintain cleanliness of dining areas

• Handle guest requests and resolve minor complaints

• Process payments and reconcile end-of-shift cash

Requirements:

• G.C.E. A/L or equivalent

• Previous hotel or restaurant service experience preferred

• Pleasant personality and customer-focused attitude

• Good communication in English and Sinhala

• Ability to work shift hours and weekends