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Assistant Front Desk Manager / Duty Manager
Taj Samudra Hotel•location_onColombo 1, Sri Lanka
work_historyFull-Timehome_workOn-site
About the Role
Assistant Front Desk Manager and Duty Manager role at the prestigious 5-star Taj Samudra Hotel in Colombo 1.
Responsibilities
- Manage front desk operations and front office team
- Handle duty management responsibilities across shifts
- Ensure guest satisfaction by addressing concerns promptly
- Oversee check-in and check-out processes
- Coordinate with other hotel departments
Requirements
- Experience in hotel front office management
- Strong leadership and communication skills
- Hospitality management degree or diploma preferred
- Ability to manage diverse guest needs in a luxury environment
- Excellent problem-solving skills
Skills
`Front Office Management` · `Hotel Operations` · `Guest Relations` · `Team Leadership` · `Duty Management` · `Problem Resolution`
How to apply
Or apply online: https://www.tajhotels.com/en-in/taj/taj-samudra-colombo/careers