Customer Service Assistance

About the Role

Provide customer service and operational support for freight forwarding operations, coordinating with clients and internal teams in a fast-paced logistics environment.

Responsibilities

• Provide customer service support for logistics operations
• Coordinate with clients and internal departments
• Handle shipment queries and follow-ups
• Maintain accurate records and ensure timely communication

Requirements

• Good communication skills in English and Sinhala
• Basic knowledge of Microsoft Office
• Prior freight forwarding or logistics experience preferred but not mandatory
• Strong organizational skills

Skills

`Customer Service` · `English and Sinhala Communication` · `MS Office` · `Freight Forwarding Knowledge` · `Attention to Detail`

How to apply

Or apply online: https://jobber.lk/vacancy/customer-service-assistance-job-from-dora-global-logistics-pvt-ltd-in-colombo-03-sri-lanka