Assistant Manager - Banquets

About the Role

Banquets management role at Sheraton Colombo Hotel, leading banquet staff in planning and executing high-profile events and functions, managing inventory, staff scheduling, and maintaining exceptional guest experiences.

Responsibilities

• Lead banquet staff while personally assisting in executing events
• Manage departmental inventories and equipment maintenance
• Conduct monthly department meetings and maintain attendance logs
• Schedule staff to maximise profits and uphold service standards
• Interact with guests to gather feedback and resolve complaints
• Interview and hire banquet team members
• Enforce sanitation standards and operational procedures

Requirements

• High school diploma or GED
• 2 years of experience in event management, food and beverage, or a related professional area
• Knowledge of food and wine pairings
• Understanding of meeting planner surveys and guest satisfaction metrics
• Ability to enforce safety and sanitation procedures

Skills

`Event management and execution` · `Team leadership and training` · `Staff scheduling` · `Departmental inventory management` · `Financial and administrative management` · `Customer service and guest relations` · `Food and beverage operations` · `Sanitation standards enforcement`

How to apply

Or apply online: https://ejwl.fa.us2.oraclecloud.com:443/hcmUI/CandidateExperience/en/sites/MI_CS_1/job/26077061/apply/email