Villa Reservation Coordinator

About the Role

Handle villa reservations and guest inquiries via phone, email, and online booking platforms for a Galle-based boutique villa property, with performance-based commissions on sales.

Responsibilities

• Handle villa reservations and guest inquiries via phone, email, and online booking platforms
• Coordinate arrival and departure procedures
• Address guest requests with prompt, high-quality service
• Maintain and update reservation documentation
• Collaborate with housekeeping and operations teams

Requirements

• Fluent spoken and written English
• Proficient with Microsoft Office, email, and reservation systems
• Valid motorcycle license
• Must live in or near the Galle area
• Strong organizational and communication abilities

Skills

`Reservation management` · `Guest communication` · `Microsoft Office` · `Email management` · `Booking platforms` · `Customer service`

What we offer

• Complimentary breakfast and lunch
• Company uniforms and footwear provided
• 5% performance-based commission on sales

How to apply

Or apply online: https://ikman.lk/en/ad/villa-reservation-coordinator-galle-2