Renewal Manager

About the Role

Own end-to-end subscription renewals for an assigned global portfolio, proactively engaging customers and identifying revenue expansion opportunities while working US business hours.

Responsibilities

• Manage end-to-end subscription renewal processes across assigned portfolio
• Engage proactively with customers and internal stakeholders
• Maintain regular engagement cadence with account portfolio
• Identify and communicate churn risks early
• Lead commercial and contractual discussions
• Build relationships with economic buyers and procurement teams

Requirements

• Bachelor's degree or equivalent
• Strong experience in subscription renewals or account management
• Familiarity with SaaS and subscription business models
• Negotiation and stakeholder management skills
• Comfortable working US business hours

Skills

`Subscription Renewals` · `Account Management` · `SaaS` · `Commercial Negotiation` · `Revenue Forecasting` · `Stakeholder Management` · `CRM`

What we offer

• Flexible work culture and environment
• Flexible vacation and leave plan
• Health, dental, and life insurance for employee and family
• Competitive compensation package

How to apply

Or apply online: https://wso2.com/careers/179/2026-02-renewal-manager-sri-lanka