Assistant Manager - Branch Operations

About the Role

Oversee daily branch operations at PMF Finance's Kollupitiya office, supervising staff, ensuring regulatory compliance, and delivering quality financial services to customers.

Responsibilities

• Oversee daily branch operations and ensure smooth functioning
• Supervise and allocate responsibilities to branch staff
• Ensure compliance with company policies and CBSL regulatory requirements
• Handle customer escalations and resolve service issues
• Monitor branch performance metrics and report to management

Requirements

• Degree or professional qualification in Finance, Banking, or Business Administration
• 3-5 years of experience in branch banking or NBFI operations
• Strong leadership and team management skills
• Knowledge of NBFI regulations and compliance requirements

Skills

`Branch operations management` · `Team supervision` · `Finance company products` · `Regulatory compliance (CBSL/NBFI)` · `Customer service` · `MS Office`

What we offer

• Attractive remuneration commensurate with qualifications and experience

How to apply

Email your CV to **careers@pmf.lk** with the position title in the subject line.

Or apply online: https://www.topjobs.lk/applicant/jobapplication.jsp?ID=1528947