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Operations Executive
Activ8 Asia (Pvt) Ltd•location_onSri Lanka
work_historyFull-Timehome_workOn-site
About the Role
Support daily operations and customer interactions at Activ8 Asia, ensuring smooth service delivery and client satisfaction.
Key Responsibilities:
- Handle customer interactions and resolve queries
- Support daily BPO operations
- Ensure service delivery standards are met
- Maintain accurate records and reports
- Escalate complex issues to senior staff
Requirements:
- A/L or degree qualification
- Good communication skills in English
- Prior customer service experience preferred