Trainee Customer Experience Associate

Citizens Development Business Finance PLC (CDB)•location_onAll Island, Sri Lanka

work_historyFull-Timehome_workOn-site

About the Role

CDB is recruiting trainee associates island-wide to deliver exceptional customer experience at branches, supporting client onboarding, product promotion, and day-to-day finance company operations.

Responsibilities

Provide front-line customer service at CDB branches
Assist customers with product inquiries and account services
Support sales of CDB financial products

Requirements

G.C.E. Advanced Level (A/L) pass
Customer-focused attitude
Willingness to work at any CDB branch island-wide

Skills

`Customer service` · `Communication skills (Sinhala, Tamil, English)` · `Financial product knowledge` · `Sales support` · `Data entry`

How to apply

Or apply online: https://www.topjobs.lk/applicant/vacancybyfunctionalarea.jsp?FA=BAF