Front Office & Guest Relations Officer

About the Role

Combined Front Office and Guest Relations Officer at The Loft Mirissa handling both front desk operations and personalized guest service for this boutique lifestyle hotel.

Responsibilities

• Handle front desk operations including check-in and check-out
• Build positive guest relationships and manage special requests
• Process reservations and inquiries
• Coordinate with other departments for seamless guest experience

Requirements

• Experience in hotel front office or guest relations
• Strong communication skills in English
• Customer-focused attitude

Skills

`Front office operations` · `Guest relations` · `Communication` · `Problem solving` · `PMS software` · `Teamwork`

How to apply

Or apply online: https://rooster.jobs/jobs/515320