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Executive/Associate - IT Support
Port City BPO•location_onColombo, Sri Lanka
work_historyFull-Timehome_workOn-site
About the Role
Dynamic IT support role monitoring automated systems and troubleshooting issues to ensure seamless operations in a fast-paced BPO environment.
Responsibilities
- Continuous performance monitoring of automated systems
- Ensure smooth and efficient system operations
- Identify, troubleshoot, and promptly report system issues
- Conduct regular system checks and monitoring
- Collaborate with team members on system reliability
Requirements
- Corporate network administration proficiency (LAN, WAN, UniFi Wi-Fi)
- PC, hardware, and software troubleshooting capabilities
- Network security knowledge
- Fluent English; Chinese language advantageous
- Capacity to work rotating shifts independently
Skills
`System Monitoring` · `Network Administration` · `LAN` · `WAN` · `UniFi` · `Hardware Troubleshooting` · `Network Security`
How to apply
Or apply online: https://itpro.lk/job/13897/executiveassociate-it-support-at-port-city-bpo/