Business Operations Specialist

About the Role

Support executive operations by managing workflows, optimising processes, drafting policies, and ensuring seamless day-to-day operations with strong English communication.

Responsibilities

• Manage day-to-day workflows and internal processes
• Draft company policies and standard operating procedures
• Track KPIs and performance metrics
• Serve as primary communication point for client correspondence
• Identify operational inefficiencies and implement solutions
• Support strategic planning and business scalability efforts

Requirements

• Professional English fluency
• Minimum 3 years in communication-heavy roles
• Undergraduate degree preferred
• Advanced certifications (MBA, CFA, CIM, CIPM, CIMA) considered advantageous

Skills

`operational excellence` · `problem-solving` · `stakeholder management` · `strategic thinking` · `time management` · `documentation`

What we offer

• Remote work
• In-person training first 90 days
• Split shift for time zone overlap

How to apply

Or apply online: https://rooster.jobs/jobs/506788