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Business Operations Specialist
Oceans•location_onSri Lanka (Remote)
work_historyContracthome_workRemote
About the Role
Support executive operations by managing workflows, optimising processes, drafting policies, and ensuring seamless day-to-day operations with strong English communication.
Responsibilities
- Manage day-to-day workflows and internal processes
- Draft company policies and standard operating procedures
- Track KPIs and performance metrics
- Serve as primary communication point for client correspondence
- Identify operational inefficiencies and implement solutions
- Support strategic planning and business scalability efforts
Requirements
- Professional English fluency
- Minimum 3 years in communication-heavy roles
- Undergraduate degree preferred
- Advanced certifications (MBA, CFA, CIM, CIPM, CIMA) considered advantageous
Skills
`operational excellence` · `problem-solving` · `stakeholder management` · `strategic thinking` · `time management` · `documentation`
What we offer
- Remote work
- In-person training first 90 days
- Split shift for time zone overlap
How to apply
Or apply online: https://rooster.jobs/jobs/506788