Assistant Manager – Retail

About the Role

Mid-level retail management role overseeing store operations, staff scheduling, customer experience, and compliance with company policies across Softlogic showrooms.

Responsibilities

• Maintain a strong management team and schedule adequate coverage
• Ensure compliance with company policies and procedures
• Oversee safety and security measures
• Lead by example to deliver exceptional customer experiences
• Address customer complaints following established procedures
• Build relationships with supporting teams

Requirements

• 2-3 years in retail operations
• Consumer product knowledge
• Flexibility for nights, weekends, and holidays
• Strong problem-solving abilities

Skills

`Retail operations` · `Team management` · `Customer service` · `Inventory management` · `Schedule management`

What we offer

• Family medical insurance
• Training and career progression
• Employee group discounts

How to apply

Email your CV to **careers@softlogic.lk** with the position title in the subject line.

Or apply online: https://jobber.lk/vacancy/assistant-manager-job-from-softlogic-retail-pvt-ltd-in-colombo-sri-lanka