Customer Service Officer

About the Role

Customer-facing logistics operations role handling service queries, shipment coordination, and client communication for a freight forwarding company in Colombo.

Responsibilities

• Handle customer inquiries and service requests related to freight and logistics
• Coordinate with internal operations teams on shipment status
• Maintain client communication and ensure customer satisfaction
• Support documentation and administrative logistics tasks

Requirements

• Experience in customer service or logistics preferred
• Strong communication skills
• Ability to work in a fast-paced logistics environment

Skills

`Customer service` · `Logistics coordination` · `Communication` · `Problem-solving` · `Shipment tracking`

How to apply

Email your CV to **info@finotagl.com** with the position title in the subject line.

Or apply online: https://www.topjobs.lk/applicant/vacancybyfunctionalarea.jsp?FA=LWT