Service Manager – Housekeeping

About the Role

Oversee daily housekeeping operations at Shangri-La Colombo, managing team performance, quality audits, and guest room cleanliness standards.

Responsibilities

• Oversee daily housekeeping operations and team scheduling
• Maintain cleanliness and presentation standards across guest rooms
• Ensure compliance with Shangri-La service policies
• Build and motivate high-performing teams through coaching
• Conduct regular inspections and quality audits

Requirements

• Minimum 2 years of managerial experience in housekeeping OR 3+ years as supervisor in hospitality
• Strong knowledge of housekeeping operations and quality assurance practices
• Excellent leadership and interpersonal skills
• Proficiency in written and spoken English plus local language

Skills

`Housekeeping operations` · `Team leadership` · `Quality auditing` · `Scheduling` · `Guest service excellence` · `Performance management`

What we offer

• Local package offered to successful candidate

How to apply

Or apply online: https://lk.linkedin.com/jobs/view/service-manager-housekeeping-at-shangri-la-group-4429042355