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Product Specialist
Weblook International (Pvt) Ltd•location_onColombo, Sri Lanka
work_historyFull-Timehome_workOn-site
About the Role
Support customers with digital product features and troubleshooting at a leading web services company in Colombo.
Responsibilities
- Provide product support via phone, email, and chat
- Explain company product features to customers
- Assist with troubleshooting and technical guidance
- Coordinate with internal teams on issue resolution
Requirements
- Excellent English communication skills
- Basic computer and internet knowledge
- Problem-solving abilities
- Willingness to learn new technologies
Skills
`Customer Support` · `Technical Troubleshooting` · `English Communication` · `Problem Solving` · `CRM`
How to apply
Or apply online: https://itpro.lk/job/14025/