Junior IT Administration Engineer

About the Role

L1 & L2 Microsoft 365 support role for a US-based client, working remotely from Sri Lanka during US time zone hours.

Responsibilities

• L1 & L2 support for Microsoft 365 services
• System monitoring and incident management
• Email security and user access management
• Managing SharePoint, Teams, Exchange and collaboration tools
• Maintaining SOPs and internal documentation

Requirements

• IT, Computer Science, or related degree
• Recent graduate or final-year undergraduate welcome
• Basic Microsoft 365 knowledge
• Strong written and spoken English
• Availability for US time zone hours
• Reliable internet connection

Skills

`Microsoft 365` · `Windows Server` · `Email Security` · `SharePoint` · `Teams` · `Exchange` · `Active Directory` · `Incident Management` · `English Communication`

What we offer

• Enterprise IT operations exposure
• International client experience
• Clear growth path toward L2 and senior roles

How to apply

Or apply online: https://itpro.lk/job/14080/junior-it-administration-engineer-at-bizworks-international/